How Outlook’s update Improves User Experience

When it comes to the communications tools you use in your business, there may be many opportunities to improve the process that you have not yet explored. Microsoft Outlook has made improving your use of communications technology even easier with its latest changes and updates. If you want to make the most of the new user experience offerings from Outlook, continue reading to learn more about how Outlook has changed user experience for the better.

Improved Contact Cards
One of the most welcome changes with the Outlook update is that the concept of the Contact Card has been greatly improved upon. In previous manifestations of Outlook, the information about contacts that was quickly available was limited to basic information such as name, phone number, and email address. With the new Outlook, Contact Cards can contain a person's job title, their relationship to you, and what your most recent communications were so that you can better remember who you are talking to and what you were talking about.

Smarter Search Features
Searching contacts, emails, and other features of Outlook is easier with the latest update. Search features are now smarter in that they can go off of the first letter you type and retrieve your most frequent search requests starting with that letter. This speeds up searching and helps retrieve relevant information in seconds, not minutes.

People Section Enhancements
Outlook has also made some major improvements and enhancements to the ‘main people’ section of Outlook. You can now create smart lists of people based on common features. This will include your most frequently contacted people, groups based on job titles or departments, favorites, and those who need follow-up. These lists makes sending group emails to relevant contacts much simpler because you don’t have to scour all your contacts to find the right people.

Now that you know some of the ways that Outlook has changed the user experience with its latest updates, you can begin to put these to use in your business. Contact us to help you navigate those changes and put the benefits to use in your business and personal communications.