New technologies have vastly improved how we do business. From accounting to communications, businesses of all sizes have thoroughly enjoyed the way that technology has streamlined and simplified processes in an increasingly complicated time. However when these installed technologies malfunction, fixing them might as well be rocket science unless you happen to have extensive experience in IT. What's more, hiring an in-house repair technician is probably too costly (as you'll find out below) and your IT headaches may not even be eliminated.
Obviously conceding to these problems is not an option, which is why we at Onsite Computing propose another solution - monthly outsourced IT support. Dealing with IT problems and managing the core competencies of your business is a rather heavy burden to bear. So if you ever need help with your tech, here are some of the benefits you will get when working with a trusted IT support company.
Cost savings and predictability
Any rational business owner understands that cutting down costs yields greater profits at the end of the month. Therefore, small business owners working on a budget will find that monthly IT support services become a more favorable option compared to in-house IT staff.
With an in-house IT support team, your company incurs a number of expenses. Hypothetically, if you were to hire just one low-level IT technician, their salary will range from $50,000 to $80,000, plus the cost of bonuses, benefits, equipment purchases, and a mandatory training period. Now imagine if your company has about 40 employees in the office. This means you will have to hire more than one IT support staff to maintain your entire system and, as a business owner, your pockets are usually not deep enough to account for these additional expenses.
On the other hand, monthly IT support can be extremely cost-effective with high-level technicians fixing all of your problems for one predictable and affordable monthly fee. Most service providers will usually charge according to the size of your company and the IT service required, which is a small price to pay to rid your company of its IT headaches. Furthermore, a trustworthy IT support service provider will always assess your organization's problems, recommend a solution for your issues, and work to satisfy your needs without charging for extra services you never wanted to begin with. In other words, you pay for what you need and get a better return on your investment.
Focus on your business
Nowadays, a company's survival is based on finding new ways to innovate the services and products that they offer. If they don't, they become obsolete and are eventually snuffed out by the competition. That being said, it's important for companies to focus on developing the company's core processes rather than wasting time wondering why certain IT systems are not working the way they should.
With a monthly IT support service, you won't have to allocate too much of your time and resources to manage your own systems. And since you are leaving it up to the professionals to implement effective solutions for your IT problems, you can increase productivity by allowing your employees to concentrate on revenue generating projects rather than recovering from unexpected incidents by yourself.
Learn about complex technologies
Often, SMBs don't have the expertise and the labor to manage new technologies and networks on their own. Think of it like being taught how to add, subtract, multiply and divide all your life, and suddenly being asked to solve an algebra equation without being taught how. Fortunately, monthly IT support service providers are always on top of the latest trends and are aware of the problems surrounding them. They will perform computer or software consultations to help improve operational efficiencies while answering any questions you may have about the new services installed within your company like your Cloud or VoIP services.
Proactive maintenance and business security
Your servers can go down at any minute, and regardless of the time it's in your best interest to get your company servers running in top shape. Monthly IT support providers are a single point of contact (SPOC) for your IT interruptions and are on 24/7 to troubleshoot your IT problems so that you are not staying up all night worrying about your business.
Cyber threats are also a growing problem for many businesses today. And without the proper IT support, chances are, businesses will likely make a few security mistakes or fall victim to hackers that are after their company's sensitive data. Managed IT support consultants deal with these issues by using tracking systems to help spot problems, identifying the root cause of frequent recurring incidents, and ensuring that your network security technologies are up-to-date and compliant so that your company never encounters any disastrous IT problems down the line.
Business is hard enough
Running a business is tough. Not only do you have to worry about getting ahead of the competition by creating innovative business strategies, but if IT-related issues slow down your core business operations, then it's going to be even tougher to keep up. IT problems can be unpredictable, scary, and even harder to manage, but you don't have to solve these problems alone.
With the highly qualified IT support team at Onsite Computing by your side, you can watch your IT worries disappear and get some peace of mind knowing that your company is on track for success. Get in touch with our experts today to learn more about the IT support services that we offer and how we can help make your life just a little bit easier.
